Amy Alfieri is an Insight Strategist and Director of Digital Research and Analysis at FedEx, where they lead a team to uncover actionable insights that enhance the customer experience. Prior to this role, they served as the Manager of Research and Insights at FedEx Services from 2011 to 2025 and gained experience as a Research Interviewer at Gallup in 1996. Amy earned an MMR from the University of Georgia's Terry College of Business and holds a BA/BS in Advertising and International Business from the University of Nebraska-Lincoln.
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