Benjamin Toh is an experienced professional in customer experience management, currently serving as a Customer Experience AMEA. They previously held the position of Senior Manager in Premier Customer Care at FedEx from 2020 to 2022, and prior to that, they were the Head of Sales Planning, Marketing & Customer Support at DB Schenker from 2012 to 2020. Benjamin began their career as a Global Account Manager at FedEx Express, where they specialized in supply chain solutions for major global accounts in the hi-tech industry from 2006 to 2012. They earned a Bachelor of Business Administration from the National University of Singapore, graduating in 2004.
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