David Bembridge

David Bembridge is a Senior ServiceNow Platform Architect at FedEx, where they have worked since 2019, contributing to a large-scale enterprise ServiceNow instance that serves 600,000 users and manages 50 million configuration items. Prior to this, they were a ServiceNow System Architect at TNT from 2018 to 2019, overseeing the implementation of ServiceNow across global operations. David's extensive experience includes various roles in IT support and architecture, with a strong focus on enhancing business processes through ITSM, HR solutions, and custom applications. They hold an HND in Information Technology from De Montfort University and advanced A Levels in IT from North Warwickshire and Hinckley College.