Denise Ford is an Architecture Delivery Manager at FedEx Services, where they have been responsible for technical capacity forecasting and performance planning for customer-facing projects since 2006. Prior to this role, they managed project proofs of concept and product evaluations at FedEx from 1996 to 2000, and served as a Database Services Manager from 2000 to 2005, overseeing revenue and fedex.com databases. Denise began their career at IBM Corporation, working as a Marketing Representative and later as a System Engineer. They are currently pursuing a Master of Arts degree at The University of Memphis and a Bachelor of Arts degree at Mississippi State University.
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