Erica Beckham is an accomplished IT professional with extensive experience in various leadership and technical roles. Currently serving as a Customer Technology Consultant at FedEx since July 2024, Erica has previously held the position of Information Technology Manager at Wilkinsburg-Penn Joint Water Authority from August 2022 to April 2024. Notable prior roles include IT Manager at Edison Learning, Program Manager at GTL, and Senior Technical Business Analyst at Gateway Health Plan. Erica’s career began at Comcast as a Senior Project Coordinator and continued with a focus on quality assurance as a Senior Quality Assurance Analyst at McKesson Provider Technologies. Erica holds a Bachelor's degree in Management Information Systems from Robert Morris University, earned between 1996 and 2001.
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