Fernanda Guerra is a Senior Customer Experience Manager at FedEx Express, focusing on customer care and team leadership. Previously, they held roles such as Operations Coordinator and Control Tower Manager at FedEx, as well as various positions in environmental project analysis and administrative management. Fernanda earned a Bachelor's degree in Environmental Management from the Universidade de São Paulo and has pursued further education with an MBA in Strategic Business Management at Fundação Getulio Vargas. Their career spans significant contributions to environmental initiatives and operational improvements across different industries.
Location
São Paulo, Brazil
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