Heather Johnson is a senior operations leader with over 22 years of experience in logistics and distribution, including 20 years at FedEx Ground. Currently, Heather serves as a Senior Manager at FedEx, where they have led operations with over 1,100 employees and managed multimillion-dollar budgets. Heather's career has been marked by the successful launch of multiple large facilities, development of high-performing teams, and significant improvements in safety, quality, and customer satisfaction. Before their tenure at FedEx, Heather held roles such as System Supervisor at The Timberland Company and Assistant Hub Manager at FedEx SmartPost. They hold a Bachelor's Degree in Information Technology from the University of Phoenix.
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