Heike Waga

Heike Waga is a Senior Leadership Development Specialist at FedEx, where they provide and implement learning and development solutions that enhance leadership and foster change capability aligned with organizational culture. Previously, Heike worked at TNT from 1995 to 2015 in various roles, including Global Manager of Learning Solutions, focusing on leadership and change management training. They also served as a Trainer/Consultant at TNT Akademie GmbH from 2006 to 2009, facilitating training programs in logistics and compliance. Heike holds a Master of Science in Business Psychology from Euro-FH University of Applied Sciences and a Bachelor's degree in Transport Economics from the Chamber of Industry and Commerce in Cologne.