Jamie Bailey is currently a Product Management Principal at FedEx, where they lead the development and implementation of marketing and sales strategies, manage Global Returns initiatives, and collaborate with cross-functional teams. Jamie previously served as a Technical Quality Advisor at FedEx Services from 2000 to 2025 and held the role of Program Management Advisor during the same period. They also have experience as a Customer Support Specialist at IBM in 1993. Jamie holds a Bachelor of Science in Business Administration and Management from Daytona State College and an MIS degree in Management Information Systems from Florida State University.
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