Jenny Chan

Project Engineer - Customer Experience and Contact Center Operations

Jenny Chan is an experienced industrial engineer with a Bachelor of Science in Industrial and Systems Engineering from The Ohio State University. Notable experiences include working as a Process Engineer Intern at Eaton Corporation and an Industrial Engineer at Hutchinson Technology, where Lean principles were implemented to enhance efficiency and safety. Additional roles include ESL Teacher Volunteer at Toronto Chung Wah Chinese School and various engineering positions at Nationwide Insurance and FedEx Express, focusing on facility layout redesigns and customer experience initiatives. Jenny's diverse background reflects a strong commitment to process optimization and effective communication across several industries.

Location

Toronto, Canada

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