John Cuddy possesses extensive experience in customer success and operations, currently serving in a strategic role at FedEx since September 2000, specializing in partnerships with base industries, health care, and e-commerce accounts, and managing nine e-commerce accounts that generate over $5 million per month in revenue. Prior experience includes a role as Operations Supervisor at Watkins Associated Industries from August 1997 to August 2000, where revenue increased by 8% annually due to a Weight and Inspection program and recognition for exceptional customer service from Best Buy Corp. Additionally, John served as Equipment Operator First Class in the United States Department of the Navy from November 1979 to November 1995, where notable achievements included receiving the Navy Commendation Medal for service in El Salvador. John holds a Master’s degree in Development Economics and International Development and a Bachelor’s degree in Political Science and Government from the University of Massachusetts Lowell.
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