Jonathan Reyes is a seasoned Senior UX/UI Design Leader with over 20 years of experience in experience design and research, currently serving as the Senior Manager of Experience Design & Research at FedEx. Prior to this role, Jonathan held various positions at FedEx, where responsibilities included managing product lines, creating business cases, and transforming retail systems to enhance customer and team member experiences. Jonathan also contributed significantly to Texas A&M University, overseeing IT project management and developing training programs. Jonathan holds a BA in Management Information Systems from Texas A&M University and a Professional Certificate in Business Analysis from The George Washington University.
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