Josh Pierre

Support Team Lead at FedEx

Josh Pierre currently serves as a health customer service representative at Mayo Clinic, where active participation in training and sharing best practices has positively impacted customer service delivery and patient retention. Previous experience includes a role as a sales specialist at The Home Depot, where Josh consistently exceeded sales targets and enhanced average transaction value through personalized strategies. As a shift manager at McDonald's, a focus on employee training and a positive work environment led to improved employee retention and high customer satisfaction ratings. Josh is currently pursuing a Bachelor of Science in Visual Arts with a concentration in Graphic Design at Full Sail University, alongside completing certifications in front-end development and project management through Coursera, and has attended a web development bootcamp at the Noble Work Foundation.

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