KC Ho is a seasoned professional in engineering and operations management, currently serving as a Senior Engineer at FedEx since June 2008, focusing on dashboard development for service improvement and process optimization. Previous roles at FedEx include Manager of the Asia Network Operation Center, where analytics support and innovative solutions for freight prioritization under the SAFe Agile framework were key responsibilities. With a background in operations research, process improvement, and business intelligence, KC has effectively chaired APAC regional service calls to discuss service enhancements. Prior experience encompasses flight network design and project management in various roles within FedEx, starting in 1999. KC holds a Master’s degree in Management from Macquarie Business School and possesses additional qualifications in Transportation and Logistics Management and Industrial and Manufacturing Systems Engineering from notable institutions.
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