Marco Ribeiro is an experienced professional in the customer support and insurance sectors, currently serving as an Insurance Specialist and Customer Ops at Coverflex since September 2022. Previously, Marco held the position of Product Expert at Revolut from April 2022 to July 2022 and worked at Uber from May 2016 to April 2022 as a Senior Expert, where Marco managed teams, conducted hiring and onboarding, and ensured optimal support performance. Recognized as a Support Superstar in EMEA, Marco has demonstrated strong leadership and training capabilities throughout the career. Education includes a course in Disruptive Digital Education from EDIT. and a High School Diploma from Escola Secundária de Camões.