Pradip Patel

Pradip Patel is an accomplished technology leader with over 26 years of experience at FedEx, where contributions began as a Database Administrator and progressed to roles such as Director of Customer Experience in Business Technology Solutions and Manager of Global e-commerce. In these positions, Pradip Patel has successfully led teams to develop innovative digital self-service solutions and strategic global e-commerce practices, focusing on enhancing customer satisfaction through technology, data analytics, and product management disciplines. Furthermore, Pradip Patel established a global Digital Marketing Analytics center of expertise, transforming it into a data-driven marketing culture. Educationally, Pradip Patel holds a Master’s degree in Management Information Systems and a Bachelor’s degree in Electrical Engineering from the University of Memphis.