Ram Balakumar is an experienced operations executive currently serving as the Managing Director of Operations at FedEx Dataworks since January 2024. Previously, Ram held the position of Head of Operations Planning, Strategy, and Finance at Affirm from January 2022 to November 2023, where responsibilities included leading operations strategy and analytics with full P&L accountability. Ram's career also includes significant roles at Minted as Head of Operations Planning and Finance, where oversight involved managing a $22 million annual labor budget and global customer service operations, and at DISH Network in various managerial positions focused on workforce management and analytics. Additionally, Ram founded an independent consulting firm specializing in business strategy for small and medium enterprises. Ram holds an MBA in General Management from the Wisconsin School of Business and an MSCE in Civil Engineering from the University of Arkansas.
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