Richard Lomas is a ServiceNow Platform Manager with a focus on Built-in Quality and platform optimization. They have extensive experience in quality assurance, performance testing, and test management, having held several roles at companies such as TNT and FedEx. Their previous positions include Quality CoE Manager and IT Manager, where they successfully enabled DevOps practices and oversaw software quality engineering. Richard earned a Bachelor of Science in Land Management/Real Estate from The University of Reading and has held various positions since starting their career in 2006.
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