Serghei Presenti is an IT professional with a diverse background in hardware support, system engineering, and customer service. Experience includes IT Hardware Support at Genpact, providing troubleshooting and repair for desktops and peripherals, Desktop Support Engineer at Honeywell, managing client communication and applying ITIL principles, and current role as System Engineer at FedEx, focusing on enterprise DNS, DHCP, and security measures. Previous internships in web development and IT support further enhanced technical skills, including HTML, PHP, CSS, and Google Workspace applications. Serghei holds a Bachelor of Applied Science in Computer Software Engineering from Anglia Ruskin University and additional degrees in Economics Marketing and Naval Science.
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