Seth R. is currently the Managing Director of the FedEx Enterprise Incident, Major Incident, Problem, and Event Management, where they lead the IT Command Centre and the North American Service Desk. From 2020 to 2024, they served as the Director of IT for Enterprise Platform Portfolio Management, overseeing demand management, product management, and IT architecture at FedEx. Previously, Seth managed the development team for FedEx SenseAware, a sensor-based logistics solution, and directed enterprise application architecture initiatives to enhance user experience and operational efficiency. Seth holds a degree from Vanderbilt University, where they studied from 2001 to 2005.
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