Shaun Martin is a seasoned professional specializing in client relationship management and service delivery, currently serving as a Senior Shared Services Analyst at FedEx since May 2025. Previously, Shaun held the position of Service Delivery Manager at Merit Data & Technology from February 2023 to March 2025, where responsibilities included overseeing service performance and maintaining client relationships. Shaun has a diverse background in customer service roles, holding various positions at RRD GO Creative from April 2020 to January 2023 and earlier at NETSTAR BPO PRIVATE LIMITED & E-Band Info Services. Shaun's educational qualifications include a Bachelor's degree in English from the University of Madras and a Junior College degree in Maths, Physics, and Chemistry from Dr. Kunchala Rajarathnam Christian Junior College.
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