Shivani Sharma is a Senior Manager of Operations at FedEx, where they utilize their extensive experience in logistics and project management. They previously held various roles at FedEx, including Manager Operations and Customer Care Strategic Account Representative, showcasing a strong track record in improving service levels and operational efficiency. Shivani has earned an Advanced Certification in Data Science and Decision Science from IIT Delhi and holds a Bachelor's degree in History from Delhi University. Additionally, they are a Certified Internal Auditor and a SAFe5 Agilist, demonstrating a commitment to professional development and operational excellence.
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