Stephen Clemence is a Senior Manager at FedEx, specializing in customer experience and operations within the APAC region. With over 20 years of experience, they have held various roles, including Senior Customer Experience Manager and Manager for Post Sales, where they focused on improving customer service and supporting sales activities across multiple countries. Stephen's career includes significant achievements in implementing technology solutions and managing teams to enhance overall customer satisfaction. They earned a Bachelor of Education in Economics from the University of Sydney in 1994.
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