Tomas Drasar

Head of Customer Experience Data and Insights - Europe

Tomas Drasar is a Customer Experience and Data Insights leader with over 20 years of experience in consulting and industry. Currently serving as the Head of Customer Experience Data and Insights for FedEx Europe, they focus on driving data-driven decision-making and customer-centric strategies. Previously, Tomas led various teams at FedEx and TNT Express, overseeing operational excellence and customer experience improvements across multiple regions. They hold multiple advanced degrees, including an MBA in Strategy from HEC Paris and a Master's in IT/eBusiness from Grenoble Ecole de Management.

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