Matteo Bolla

Technical Claim Management

Matteo Bolla has extensive experience in technical management and customer care in the graphic papers and packaging sector, currently serving as Technical Claim Management at Fedrigoni Group since March 2012. Responsibilities include managing technical complaints, providing customer support, collaborating with technical management, and preparing detailed product complaint statistics. Previously, Matteo worked as a Technical Sales Manager at UPM Kymmene, where duties involved managing the life cycle of complaints, negotiating with printers, and coordinating operational claim management. Earlier roles included Junior Purchaser at IMP International Master Publishers and Project Manager at Rotolito, contributing to a robust understanding of the printing industry. Matteo's educational background includes a degree in Industrial Graphics and technical specialization in photolithography, both obtained in Milan.

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