Feedback Insights helps organizations measure and improve experience in real time. We design the feedback program, deploy real-time collection on the ViewPoint platform — smiley face feedback kiosks, QR and NFC surveys, and online feedback — and run the AI analysis that turns thousands of responses into clear actions. Unlike a self-serve survey tool, we own the strategy, analysis, and reporting, delivering a decision-ready brief each cycle. We work across healthcare, airports and transit, government, retail, education, logistics, and events. An official ViewPoint reseller, we serve customers across Canada and the United States from Toronto, ON and Delaware, USA. Book a free assessment.

Feedback Insights Limited

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Feedback Insights Limited

Org chart

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