Michaela Isaksson is a Co-Founder of CX Academy and currently serves as the Global Support Manager at Feedbackly, where they focus on enhancing customer experience through innovative SaaS solutions. Previously, Michaela worked as a Customer Service Representative at Medialuotsi Oy from 2015 to 2017, contributing to their foundational skills in customer support. With a strong commitment to revolutionizing customer experiences globally, they lead initiatives that bridge emotional understanding with customer loyalty.
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