Siiri Permanto is currently a Customer Support Manager at Feedbackly, focusing on customer success, experience, and engagement. Siiri holds a Bachelor's degree in Hospitality and Tourism Management from Haaga-Helia University of Applied Sciences, earned in 2021. Prior to this role, Siiri worked as a Support Team Trainer and Support Associate at Wolt, enhancing customer service training and operations. Siiri also gained experience as a Sales Representative at Stromma Finland and as an Airport Service Officer at Airpro Oy, alongside earlier work as a Shift Manager at Hesburger. Highly adept in customer service, Siiri specializes in onboarding and training new support employees.
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