Bruno Cruz

Bruno Cruz is a Senior Manager in Global Product Support at Feedzai, serving since March 2017. In this role, Bruno focuses on operational management and strategic initiatives to enhance service quality and customer experience. Previous roles at Feedzai include Global Product Support Manager and Team Lead, where achievements include increasing team size, maintaining high customer satisfaction rates, and implementing effective operational processes. Prior experience includes software engineering at WIT-Software and monitoring systems at IEETA, along with a foundational role as a salesperson at iDesigns. Bruno holds a Master's Degree in Information Systems and has completed executive education at the University of Michigan and Porto Business School.