Feefo is a software-as­-a-service consumer ratings and reviews platform, harnessing the power of verified consumer reviews to improve online sales conversion metrics, enhance digital marketing and provide valuable customer insights and analysis to ecommerce customers.

E-Commerce

Enterprise Software

Feefo

Feefo's headquarters in Petersfield, United Kingdom

Tony Wheble

James Mancz

Ian Dollimore

Thora Kehoe

Jaylene Healey

Elliott Clayton

Steve Powell

Steve Gardner

The Customer Success and Support team at Feefo ensures that clients effectively leverage the platform's consumer ratings and reviews to enhance their online sales and marketing strategies. They focus on onboarding new clients, providing ongoing technical support, and driving customer satisfaction through personalized success strategies and insightful data analysis. This team works closely with customers to help them realize tangible business outcomes and maximize the value of Feefo’s services.

Customer Success and Support

The Business Development Team at Feefo is responsible for identifying and securing new business opportunities, forming strategic partnerships, and expanding the company's market presence. They work to establish and nurture relationships with potential clients and partners to drive growth, leveraging their expertise to tailor solutions that meet the needs of ecommerce customers. This team plays a crucial role in enhancing online sales conversion metrics and digital marketing effectiveness through the company's consumer ratings and reviews platform.

Business Development Team

The Engineering and Development team at Feefo designs, builds, and maintains the company's consumer ratings and reviews platform. They develop robust, scalable software solutions, manage cloud infrastructure, ensure seamless user interfaces, and constantly innovate to enhance digital marketing and online sales conversion.

Engineering and Development

The Data Team at Feefo harnesses data analytics to extract valuable insights from consumer reviews. They enhance digital marketing strategies, optimize online sales conversion metrics, and provide key customer insights to inform business decisions. This team is responsible for data collection, processing, analysis, and the development of data-driven products to support ecommerce customers.

Data Team

The Leadership Team at Feefo is responsible for setting the company's strategic direction, driving business growth, and ensuring operational excellence. This team aligns cross-functional efforts to enhance product innovation, customer satisfaction, and financial performance, while leveraging data-driven insights to optimize digital marketing and customer engagement strategies.

Leadership Team

The Marketing and CRM Operations Team at Feefo leverages consumer data to optimize marketing strategies and CRM workflows. They aim to enhance customer engagement, improve online sales conversions, and provide actionable insights for ecommerce clients. The team collaborates to ensure seamless integration of marketing campaigns with CRM systems, ensuring the effective use of verified consumer reviews to drive business growth.

Feefo

Org chart

Teams

Customer Success and Support

Business Development Team

Engineering and Development

Data Team

Leadership Team

Marketing and CRM Operations Team

Offices

Feefo

Org chart

Teams

Customer Success and Support

Business Development Team

Engineering and Development

Data Team

Leadership Team

Marketing and CRM Operations Team

Offices

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