FEMSA is a leading company that participates in the beverage industry through Coca-Cola FEMSA, the largest franchise bottler of Coca-Cola products in the world by volume; and in the beer industry, through its ownership of the second largest equity stake in Heineken, one of the world's leading brewers with operations in over 70 countries. In the retail industry it participates through FEMSA Comercio, comprising a Retail Division operating various small-format store chains including OXXO, a a Health Division, which includes all drugstores and related operations, and a Fuel Division, operating the OXXO GAS chain of retail service stations. Additionally, through its Strategic Businesses unit, it provides logistics, point-of-sale refrigeration solutions and plastics solutions to FEMSA's business units and third-party clients.

Consumer Goods

FEMSA

FEMSA's headquarters in Monterrey, Mexico

This department manages employee relations, talent development, compensation, and organizational culture.

Human Resources

This department focuses on corporate governance, strategy development, and sustainability initiatives to drive overall business success and compliance.

Corporate Strategy and Affairs

The Strategic Planning Team at FEMSA is responsible for charting the long-term direction and growth strategies of the company. This team conducts market analysis, evaluates business opportunities, and develops strategic initiatives to enhance the company's competitive position across its diverse business segments, including beverages, retail, health, and fuel. Collaborating with various departments, they ensure the alignment of corporate goals and streamline decision-making processes to achieve sustainable business outcomes.

Strategic Planning Team

The IT and Operations Team at FEMSA is responsible for overseeing and enhancing the company's technology infrastructure, ensuring seamless operations across its various business units. The team manages IT strategy and implementation, project execution, database administration, quality assurance, and analytics to support business decision-making. They play a crucial role in customer experience (CX) and operational excellence initiatives, particularly in the digital domain, by optimizing processes, improving system performance, and leveraging data analytics for continuous improvement.

IT and Operations Team

This department manages recruitment, talent planning, and overall human resource functions.

Human Resources Division

This department is responsible for the protection of information systems and ensuring the security of organizational data.

Information Security

This department is responsible for assessing and improving the effectiveness of risk management, control, and governance processes within the organization.

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Other teams

Corporate Strategy and Affairs

Strategic Planning Team

IT and Operations Team

Human Resources Division

Information Security

Internal Audit