Michele Pinto is a seasoned customer service professional with extensive experience in management and operations, currently serving as Customer Service Manager at Fermopoint since March 2025. Prior roles include Team Lead Customer Operations at Just Eat Takeaway.com, Team Leader at Humanitas Research Hospital, and Supervisor Operations CS&E at QVC. Michele's background also encompasses roles such as Customer Service Team Lead at Colligo Call Center and Team Leader at Ares Consulting Srls, where responsibilities included managing operations for Fastweb&Sky campaigns. Early career experience involved serving as Manager of Operations at Sviluppo Sicurezza and as an Operatore Telefonico at EDITALIA & SICUREZZA S.R.L. Educational qualifications include a degree in Ragioniere Perito Commerciale from Ites Michele Cassandro.
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