Ryan Heron currently serves as the Chief Commercial Officer at Fetch Pet Insurance since May 2022. Prior to this role, Ryan held several positions at Petplan Pet Insurance (North America) from February 2014 to May 2022, including Senior Vice President of Customer Experience, Vice President of Customer Experience, and Call Center Director. Ryan also worked at Yellowbook from October 2006 to February 2014 as Director of Customer Service, managing a 150-seat Client Services Center for a company with $1.5 billion in revenue. Additionally, Ryan's early career included a position as Senior Manager of National Publishing at Idearc from 1996 to 2001.
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