Nasrin Najafi is an experienced professional in IT service management and business process analysis, currently serving as an ITSM Application Owner at FEV Europe GmbH since July 2022. Previous roles include Business Process Analyst at TOSAN TECHNO, ITIL/ITSM Consultant at NoAndishAtiNoyan, and ITIL Implementation Expert at Parand Tech Group. Additionally, Nasrin has worked as an ITIL/ITSM Consultant at Samanitg and served as an Incident Problem Manager at Iran Insurance. Educational qualifications include a Master of Business Administration from Kharazmi University and a Bachelor's degree in Computer Science from Payame Noor University.
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