Fernando Alvear

Fernando Alvear has a diverse background in customer support and communication roles, with recent experience as a User Support Representative at Fever, where responsibilities included incident resolution and management of Zendesk and Fever Backoffice. Previously held a Tier 2 Agent position at Fever, focusing on advanced inquiries, escalations, and leadership within the user support team. Additional experience includes coordination of onsite events at Inditex and roles as a Sales Assistant at WHSmith, focusing on customer service and store operations. Interned as an SEO Copywriter at Revista Seguritecnia, specializing in SEO content creation and WordPress management. Fernando holds a degree in Journalism from Universidad Complutense de Madrid, earned between 2019 and 2023.