Mikaela Abel is a seasoned professional in customer success and implementation management with extensive experience in various roles across multiple companies. Currently serving as a Senior Implementation Manager at Fexa since August 2025, Mikaela previously worked as a Senior Customer Success Manager at Sprockets and held several positions at HourWork, including Senior Manager of Customer Success and Manager of Onboarding. Prior roles include managerial and specialist positions at Buildium and Placester, Inc. A background in customer service and support is complemented by early career experiences in childcare and internships focused on health and wellness. Mikaela holds a Bachelor's Degree in Kinesiology and Exercise Science from the University of Massachusetts Amherst.
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