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Robert Dunn

IT Service Manager at FGH (Freemans Grattan Holdings)

Robert Dunn currently serves as IT Service Manager at FGH (Freemans Grattan Holdings) since August 2020. Prior experience includes roles such as Service Delivery Manager at The Very Group from March 2015 to July 2020 and Service Level Manager at Shop Direct Group from June 2013 to March 2015. Robert's extensive background also features positions at IBM, including Service Delivery Manager, Major Incident Manager at DEFRA, Helpdesk Service Leader at both DEFRA and ICI, as well as Front Office Technical Analyst at Pfizer and Back Office Analyst at AstraZeneca. Education was completed at Ashton on Mersey School.

Location

Manchester, United Kingdom

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FGH (Freemans Grattan Holdings)

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Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO group – one of the world’s largest online retail organisations. FGH is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa. We are proud that two of our brands are over 100 years old, yet today we are a digital first online retail business offering fabulous fashion and homewares including top brands and exclusive designer ranges. Our customer is at the heart of everything we do from our product offer to our range of service options from flexible payment to simple and easy delivery seven days a week. Innovation is key as we look for new ideas which will improve the customer experience and our business processes. We have a great team and integrity plays an important part in how we work together. We currently employ over 700 people within our head office, warehouse and credit operation functions, offering a diverse range of opportunities, generous benefits and a good work/life balance.


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Employees

501-1,000

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