Freemans Grattan Holdings (FGH) is based in West Yorkshire and is part of the OTTO group – one of the world’s largest online retail organisations. FGH is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.
 
We are proud that two of our brands are over 100 years old, yet today we are a digital first online retail business offering fabulous fashion and homewares including top brands and exclusive designer ranges. Our customer is at the heart of everything we do from our product offer to our range of service options from flexible payment to simple and easy delivery seven days a week. Innovation is key as we look for new ideas which will improve the customer experience and our business processes.
 
We have a great team and integrity plays an important part in how we work together. We currently employ over 700 people within our head office, warehouse and credit operation functions, offering a diverse range of opportunities, generous benefits and a good work/life balance.



Retail

FGH (Freemans Grattan Holdings)

FGH (Freemans Grattan Holdings)'s headquarters in Bradford, United Kingdom

This department oversees the development and management of financial service offerings and operational activities.

Financial Services

The Marketing and Digital Strategy team at FGH is responsible for developing and executing innovative marketing initiatives across digital platforms to enhance brand visibility and customer engagement. This team leverages data-driven insights to optimize online campaigns, manage content across various channels, and ensure a seamless user experience. By prioritizing customer-centric strategies, they aim to drive sales growth and strengthen brand loyalty for FGH's diverse portfolio of well-known brands.

Marketing and Digital Strategy

This department manages the selection, pricing, and promotion of products to optimize sales and inventory.

Merchandising Department

This department is responsible for acquiring goods and services to meet the organization's needs.

Purchasing Department

This department focuses on creating user-centered designs and digital experiences.

Design Department

The Business Operations team at FGH plays a crucial role in driving organizational efficiency and innovation across the company. They are responsible for implementing strategic initiatives, enhancing customer relationship management systems, and optimizing procurement processes. By leveraging analytics and overseeing digital transformations, this team ensures that FGH remains agile and responsive to the evolving online retail landscape, ultimately enhancing the customer experience.

Business Operations

The Finance and Operations team at FGH plays a crucial role in ensuring the financial health and operational efficiency of the company. They are responsible for financial planning, budgeting, and analysis to support strategic decision-making, as well as overseeing the effective management of financial services and operational processes. By collaborating closely with various departments, this team strives to optimize resource allocation, enhance profitability, and ultimately elevate the customer experience across FGH's brands.

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Other teams

Marketing and Digital Strategy

Merchandising Department

Purchasing Department

Design Department

Business Operations

Finance and Operations