Ryan Smith, Senior IT Specialist at FHI Clinical, has been in IT for 12 years, but recently transitioned from the hospitality industry into clinical research. As part of the help desk group, he’s responsible for keeping everyone organized, answering questions, fixing problems with technology and systems and providing training as needed. Watch this video to learn more about how Ryan and the IT team have supported their global colleagues and managed technology systems remotely over the last 18 months.
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