Jack Coleman

Chargeback Prevention Manager at FIANT

Jack Coleman possesses extensive experience in chargeback prevention, compliance, and fraud investigation. Currently serving as Chargeback Prevention Manager and Compliance Specialist at FIANT since October 2020, Jack is responsible for collecting confidential information, performing KYC, monitoring transactions, and determining fraudulent patterns. Previously, Jack worked at Tilia from August 2014 to February 2020 as a Chargeback Analyst, processing payment disputes, maintaining key metrics, and engaging directly with consumers to resolve issues. Jack's earlier roles include Player Experience Manager at Changyou.com, Monetization Analyst at Perfect World Entertainment, and Fraud Investigation Team Lead at Gala-Net, where skills in team management, policy development, customer service, and fraud prevention were continuously honed. Jack holds a diploma in Mathematics/Science and General Education from Gilroy High School.

Location

San Francisco, United States

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FIANT

Fiant is the first financial institution purpose-built for new economies with full regulatory clearance in all the jurisdictions where it operates, including a New York BitLicense and money transmitter licenses across the U.S. and Canada. Our technology allows us to connect to other financial institutions worldwide to provide a harmonious experience for customers making transactions in a borderless, digital world. The company was formed in 2018 as part of a start-up project that spawned the gaming platform Forte.io and a number of creator-focused blockchain companies. These companies needed Fiant because existing financial institutions did not provide the embedded, secure, end-to-end solution that their 21st century business models demanded. Our plug-in provides regulated services “a la carte” to companies whose economies are already operating in the digital space. We offer payment on-ramps for fiat and crypto, the facility to enable NFT transactions as well as safely store funds and digital assets, and the power to easily monetize virtual activities. From gaming platforms and social networking apps to virtual reality environments, our integration allows businesses to deliver a frictionless experience that minimizes fraud and money laundering, while adhering to the complexities of financial services compliance.


Employees

11-50

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