Brian Daniel

Brian Daniel has extensive experience in customer success, business operations, and project management, with a focus on supporting software and SaaS clients. Currently serving as the Senior Director of NorAm Customer Success/Renewals/Business Operations at FICO, Brian leads a team that maintains and grows over $300 million in annual revenue in North America. Previous roles at FICO include responsibility for managing key client relationships and enhancing business partnerships. Brian's background also includes positions at Acxiom, SunGard Availability Services, All Bases Covered, and The Vanguard Group, showcasing a solid foundation in project management and operational delivery. Brian holds an MBA in General Business and Information Systems from Drexel University's LeBow College of Business and a Bachelor's degree in Finance from the University of Scranton.