Cynthia Rich is a Senior Director of DevOps Engineering Enablement at FICO, where they focus on enhancing technical products and fostering community growth through knowledge sharing and mentorship. Previously, Cynthia held several managerial roles in product management and training, including positions at Karat and GitHub, where they contributed to building customer-focused educational programs. With a Bachelor of Science in Organizational Communication from East Carolina University, Cynthia combines a strong technical foundation as a full-stack React developer with extensive experience in instructional design and training.
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