Heather U.

Heather U. is a seasoned technology leader with extensive experience in directing IT operations and innovative program management across various industries. Currently serving as Senior Director of Architectural Service Management at FICO since August 2022, Heather leads a team ensuring the effective delivery of foundational services for the FICO Platform while collaborating closely with numerous stakeholders. Prior roles include SVP of Technology at Payouts Network, where Heather enhanced disbursement capabilities in the fintech space, and senior IT leadership positions at Delaware North, overseeing technology operations across multiple national parks and resorts. Heather's early career included roles in IT support and management, with a foundational education in Information Systems from Albright College, complemented by a Master of Liberal Arts from the University of Pennsylvania and a Certificate in Leadership and Management from Wharton Online.