Ian Parkes is a seasoned professional with extensive experience in consultancy and fraud management across multiple regions, currently serving as a Principal Consultant at FICO since January 2018, specializing in fraud subject matter expertise within North America. Prior experience includes roles as Regional Practice Lead for Fraud Risk and Compliance in the Asia-Pacific region and Senior Consultant in Professional Services and project management. Before joining FICO, Ian worked at ANZ as a Delivery Manager for Fraud, Disputes & Customer Complaints platforms, and held positions as Platform Designer at ANZ and the National Australia Bank, focusing on payment systems. Ian's career began at First Data Corporation and NORWICH RESEARCH LIMITED, where expertise in the VisionPLUS credit card administration system was developed, also contributing as a Senior Analyst Programmer at Computershare and SOLCORP, leading technical teams in insurance administration. Ian holds a Bachelor of Science degree from the University of Wollongong.
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