James Lay

James Lay is an experienced professional in solutions sales and client management with a diverse background in the collections and recoveries industry. Currently serving as Solutions Sales Executive for EMEA at FICO, James has also held various positions such as Solution Success Senior Associate Partner and Solution Success Associate Partner. Concurrently, James is an Account Executive at TALKINGTECH and a Client Solutions Manager at dlc Hillesden Securities Limited, focusing on client management projects and solution implementation. With a role as Client Implementation Manager at Cabot Credit Management and a Systems Administrator at dlc (direct legal & collections), James contributes to maintaining core collections systems while demonstrating strong organizational and communication skills. James previously worked as an Account Manager at illion, specializing in digital transformation solutions for clients. Education was completed at Magdalen College School.