Jim McNeil serves as the Director of Global Partners & Alliances - GSIs at FICO since December 2022, focusing on building a $1B SaaS software business with strategic GSI partners. Prior to FICO, Jim McNeil held several positions at Genesys, including Global Director of BPO Channels, National Director of Enterprise Retail Vertical, and Regional Director of Commercial Northeast. Additional experience includes roles as Enterprise Account Executive at Talkdesk, Senior Director of Enterprise Accounts at MindTouch, and Senior Account Executive at Genesys | Interactive Intelligence. Jim McNeil also served as Vice President for both the Eastern US and Canada for Cisco Practice and for Interactive Intelligence Practice at Spanlink Communications. Educational credentials include a Bachelor of Science in Biology and Far Eastern Studies from Union College, and an MBA in Marketing, Finance, and Entrepreneurship from the University of Rochester - Simon Business School.
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