John Hicks is a seasoned engineering professional with extensive experience in DevOps and telecommunications. Currently a Senior Engineer in DevOps Engineering at FICO since March 2009, John has also held roles such as Lead Engineer in CCS DevOps and Lead Engineer in Dev Ops Platform. Prior to FICO, John worked at Alicom Systems Ltd as a Software Developer, leading a significant project to migrate legacy messaging systems, and at Netkonect Communications Ltd as a Systems Administrator, where responsibilities included telecom service migration, billing system development, and customer contract fulfillment. John holds a Bachelor's Degree in New Technology from the University of East London and has a strong background in project management and technical development within the telecommunications sector.
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