Luis Tinoco is a seasoned IT professional and Senior Manager in Site Reliability Engineering at FICO. With a 20-year history in IT management, they have cultivated deep expertise in databases, cloud infrastructure, and software development. Over the past nine years, Luis has built and guided diverse technical teams, focusing on service delivery optimization and implementing strategies to enhance performance and security. Their previous roles include IT Manager at DXC Technology and various DBA positions at Hewlett-Packard, where they developed strong capabilities in incident management and project oversight. Additionally, Luis actively pursues ongoing education in database management and IT service frameworks.
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