Mark Baker is a self-motivated and analytical Principal Engineer in DevOps, currently working at FICO. Previously, they served as a Senior Product Support Engineer and have extensive experience as a Support Engineer at Silicon Systems Ltd. Mark's expertise encompasses the entire software life cycle, with a strong focus on problem management, troubleshooting, and customer-centric practices. They hold an Advanced GNVQ in Information Technology from Farnborough College of Technology and are committed to delivering tailored solutions that meet client needs.
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