Michael Bertoldo is a Procurement Systems and Governance Manager at FICO, where they focus on optimizing procurement processes. Previously, they served as a Project Manager at BR Printers, overseeing multiple projects and enhancing customer satisfaction. They also held the position of Platform Services Manager at FastPencil, Inc., where they managed cross-functional communications and developed training programs for clients. Michael’s career spans various roles in sales and customer support, emphasizing process improvement and client engagement.
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